Car rental terms and conditions

Driver’s Licence

  • Driver should have a full Australian or international license, which is acceptable and valid as per RMS.
  • Underage fee will apply if the driver is between 21 and 24 years old.

Security Bond

A security bond of $250 for passenger vehicles or $350 for commercial vehicles will be held.

Cancellations

There will not be any cancellation fee if you provide more than 7 days notice otherwise security bond will not be refunded.

Limitation of Liability

We have comprehensive insurance for our vehicles with a standard excess of $950. In case of any insurance claim, you have to pay the excess.

The following are not covered by the insurance:

  • Damage caused by hailing
  • Windscreen damage
  • Top of the vehicle

Administration Charges

In case of accident, you have to pay an admin fee of $250. This fee is other than insurance excess.

Tolls and Traffic Infringements

Tolls

You have an option to use your own E-Toll Tag or you can hire a vehicle with already fitted tag. If you want to rent a car with already fitted E-Toll Tag then you have to provide your credit card details. We and RMS provide an easy way for toll payments.

There are no charges if you drive on non-toll roads. Your credit card will automatically be debited if you drive on a toll road along with a daily service fee of $3.3 incl. GST.

Traffic Infringements

Your credit card will be charged in case of any infringements along with a admin fee of $99.

Additional Drivers

  • All additional drivers must have a driving license that is valid and acceptable by RMS.
  • An additional fee of $9.9 per day per driver will be charged.

Child Restraints

Baby seats and booster seats can be booked separately as an add-on. Please check the availability and price during the booking process.

Please note that you have to decide yourself whether your child needs a booster seat or a baby seat as per RMS requirements. Also you have to fit booster/baby seat by yourself.

GPS Units

GPS units are available and can be booked separately as an add-on. Please check the availability and price during the vehicle booking process.

Rental Durations

Minimum rental period is 24 hours and booking can be extended subject to availability. Any request to extend booking must be notified to our office ASAP.

Refunds

There will not be any refund in case of early return.

Fuel

We will hand over a vehicle with full of fuel tank and expects you to return with same level of fuel; Otherwise a penalty of $20 will be charged along with the fuel price.

Breakdown

Our vehicles have 24 hours road side assistance from NRMA.

Contact Us

If you have any questions about the Terms and Conditions of Fleet Ride Sydney, Please send an email to info@fleetride.com.au or call 1800 962 205.